Toll Free: (877) 922-6679

Terms of Service

Welcome to Caravan Global (“Caravan”). Any person or entity that visits or shops at our Sites, uses our products or services, uses software that we provide, or otherwise interacts with our Sites are considered to be using our Sites. If you use our Sites, you agree to be bound by the following terms of use (“Terms”). The Terms apply to our website located at www.caravanglobal.com and our affiliated sites – www.caravancanopy.com, www.caravansports.com, www.pupupcanopy.com (collectively “Sites”) where the Terms are linked. If you do not agree to all Terms, you must immediately stop using our Sites. We may make changes to the Terms at any time, so we encourage you to review it periodically.

Access

Our Sites are intended for use by persons 13 years of age and older. If you are under 18 years of age, you may use our Sites only with involvement of a parent or guardian.

Privacy
Caravan respects the privacy of all users of its Sites. Please review our Privacy Policy that governs your visit to our Sites.

Electronic communications

If you use our Sites or communicate with us electronically, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

We may also use your email address to send you other messages including information about special offers. If you do not wish to receive promotional emails from us, email [email protected] to opt out. You also have the ability to unsubscribe from promotional emails via the opt out link included in each promotional email. This opt out does not apply to operational emails (e.g., surveys, product reviews, invoices).

Your account

If you use our Sites, you are responsible for maintaining the confidentiality of your account and password, for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account and password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Caravan is not responsible for third party access to your account that results from theft or misappropriation of your account. Caravan reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel orders.

Intellectual property

All content included on our Sites or those that appear when using our Sites, such as marks, text, graphics, logos, button icons, images, audio clips, video, music, digital downloads, data, application updates, software, and other materials (collectively “Site Contents”) is owned or licensed property of Caravan, of its suppliers, or of its licensors and are protected by copyright, trademark, patent, proprietary rights, or other intellectual property laws. The compilation of Site Contents is the exclusive property of Caravan and is protected by United States and international copyright laws.

The trademarks or trade dress of Caravan in the United States and other countries, and may not be used in connection with any product or service, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Caravan. All Site Contents not owned by Caravan are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Caravan. Caravan, its suppliers, and its licensors expressly reserve all intellectual property rights in our Sites and Site Contents.

License

Caravan grants you a non-exclusive, non-transferable, revocable, and limited license to access and make personal and non-commercial use of our Sites and Site Contents and strictly in accordance with all Terms. This license does not include any resale or commercial use of our Sites and Site Contents; any collection and use of any product listings, descriptions, or prices; any derivative use of our Sites and Site Contents; any downloading or copying of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. Our Sites and Site Contents may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose. Any unauthorized use terminates your license granted by Caravan.

Unlawful and prohibited uses

When you or you on behalf of a third party use our Sites, you must abide by the following, including, without limitation:

  • You may use our Sites only for lawful purposes and strictly in accordance with all Terms.
  • You must observe and abide by all intellectual property and proprietary notices, legends, or other restrictions.
  • You may not delete or alter any intellectual property and proprietary rights or attribution notices.
  • You may not make unauthorized use of any Site Contents.
  • You may not acquire any ownership rights in any Site Contents.
  • You may not use our Sites in any manner which could damage, disable, overburden, or impair our Sites or interfere with any other party’s use and enjoyment of our Sites.
  • You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through our Sites.
  • You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any Site Contents.
  • You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including, without limitation, images, text, page layout, form).
  • You may not use any meta tags or any other “hidden text” utilizing Caravan’s name or trademarks.

Reviews, comments, communications, and other content

You may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or publicity rights, otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Caravan reserves the right but not the obligation to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, you grant Caravan a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Caravan and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Caravan and its affiliates for all claims resulting from content you supply. Caravan has the right but not the obligation to monitor and edit or remove any activity or content. Caravan takes no responsibility and assumes no liability for any content posted by you or any third party.

Indemnification

As a condition for using our Sites, you agree to indemnify, defend and hold harmless, including, without limitation, Caravan, its affiliates, officers, directors, agents, employees, vendors, and suppliers harmless for any losses, costs and expenses, liabilities, investigations, claims, suits, damages, expenses, and attorneys’ fees for any claim relating to or arising out of your use of or inability to use our Sites, your violation of applicable laws; rules; or regulations, your violation of any Terms, or your violation of any other third party rights. Caravan reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Caravan in asserting all defenses.

Copyright complaints

Caravan respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.

Risk of loss

All items purchased from Caravan are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product descriptions

Caravan attempts to be as accurate as possible. However, Caravan does not warrant that product descriptions or Site Contents are accurate, complete, reliable, current, or error-free. If a product offered by Caravan itself is not as described, your sole remedy is to return it in unused condition within 30 days of purchase.

Pricing

With respect to items sold by Caravan, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following: If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping, or cancel your order and notify you. Your credit card is charged at the time you place the order

Please note that this policy applies only to products sold and shipped by Caravan. Your purchases from third party sellers using Caravan payments are charged at the time you place your order, and third party sellers may follow different policies in the event of a mispriced item.

DISCLAIMER OF WARRANTIES

CARAVAN’S SITES AND SITE CONTENTS ARE PROVIDED BY CARAVAN ON AN “AS IS” AND “AS AVAILABLE” BASIS. CARAVAN MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS SITES OR THE ACCURACY OR COMPLETENESS OF ITS SITE CONTENTS.

CARAVAN DOES NOT REPRESENT OR WARRANT THAT ITS SITES AND SITE CONTENTS, ITS SERVERS, OR ITS ELECTRONIC COMMUNICATIONS ARE FREE OF ERROR, MALWARE, VIRUSES, HACKERS AND OTHER UNAUTHORIZED ACCESS, OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF CARAVAN’S SITES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMITTED BY LAW, CARAVAN DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO ITS SITES AND SITE CONTENTS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, WARRANTIES OF TITLE, AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTIES, SO THIS SECTION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL CARAVAN, ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS, OR EMPLOYEES BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE OUR SITES, OR DISSATISFACTION WITH OUR SITES. IF YOU ARE DISSATISFIED WITH OUR SITES, SITE CONTENTS, OR ANY TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING OUR SITES. YOU ACKNOWLEDGE, BY YOUR USE OF OUR SITES, THAT YOUR USE IS AT YOUR SOLE RISK.

THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ANY KIND OF LOSS OR DAMAGE WHETHER INCIDENTAL, GENERAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF INCOME, PROFITS, USE, OR DATA ARISING FROM (A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT; (B) YOUR USE OF OR INABILITY TO USE OUR SITES; (C) THE SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH OUR SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND (E) WHETHER OR NOT CARAVAN KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF A REMEDY IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE(S).

Applicable law

This agreement shall be governed by the federal laws of the United States and the laws of the state of California, without regard to conflicts of law provisions. Any action or proceeding arising out of or related to this agreement or your use of our Sites must be brought in the state or federal courts of California and you consent to the exclusive personal jurisdiction of such courts.

Terms of use scope

Our Sites may offer links to other third party sites. In addition, you may have been linked to our website through links or banner advertisements on other sites. These other sites have separate and independent terms of use that you may want to review. We therefore have no responsibility or liability for the content and activities of these linked sites.

Miscellaneous

These Terms constitute the entire agreement between you and Caravan with respect to our Sites and supersede all prior or contemporaneous communications, agreements, and proposals with respect to our Sites. No failure to enforce, exercise, or delay in exercising any right or remedy under these Terms shall operate as a waiver or estoppel of any right, remedy or condition. If any part of these Terms is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will remain in full force and effect, and will not be affected or impaired. You may not assign, transfer or sublicense any of your rights or obligations under these Terms. We will not be responsible for failure to fulfill any obligation due to causes beyond our control. Our rights under this agreement will survive any termination of this agreement.

Contacting us

If there are any questions regarding the Terms, you may contact us using the information below.

[email protected]

714-367-3000

Caravan Global, Inc.

14600 Alondra Boulevard

La Mirada, CA 90638

 

Site policies and changes

We reserve the right to make changes to our Sites, Site Contents, policies, and Terms at any time. If we make changes to our Terms, we will update the date below.

These Terms were last modified on 11-1-2017.